The following guides have been produced by the Office of Open Records to help agencies respond to Right-to-Know Law (RTKL) requests and navigate the appeal process.
Agency Open Records Officer (AORO) Guidebook | PDF (updated Sept. 9, 2015)
Sample Agency RTKL Policy | PDF and DOCX (updated Jun. 16, 2020)
Agency RTKL Policy Adoption Guidelines | PDF and DOCX (updated Jun. 16, 2020)
RTKL Guide for Law Enforcement Agencies | PDF and DOCX (updated Jun. 16, 2020)
Trade Secrets and Confidential Proprietary Information | PDF and DOCX (updated Jun. 16, 2020)
Agency RTKL Information Poster | PDF and DOCX (updated Jun. 16, 2020)
